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Tuition Refund Policy

North-South College of Business and Technology has established guidelines for returning funds to students and/or sponsors as required.

A student may be entitled to a refund of tuition fees in the event that the student provides written notice to the institution that he or she is withdrawing from the program, or the institution provides written notice to the student advising that the student has been dismissed from the program.


Circumstances when Refund Payable Amount of Refund
Before program start date, institution receives a notice of withdrawal (applies to all students)
  • No later than seven days after student signed the enrolment contract, and
  • Before the program start date.
100% tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials.
  • At least 30 days before the later of:
    1. The program start date in the most recent Letter of Acceptance (international students)
    2. The program start date in the enrolment contract.
 Institution may retain up to 10% of tuition, to a maximum of $1,000. Institution must refund fees paid for course materials if not provided to the student.
  • More than seven days after the student and institution signed the enrolment contract, and
  • Less than 30 days before the later of:
    1. The program start date in the most recent Letter of Acceptance (international students)
    2. The program start date in the enrolment contract.
 Institution may retain up to 20% of tuition, to a maximum of $1,300. Institution must refund fees paid for course materials if not provided to the student.
After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to all students, except those enrolled in a program delivered solely by distance education)
  • After the program start date, and up to and including 10% of instruction hours have been provided.
Institution may retain up to 30% of tuition.
Institution must refund fees paid for course materials if not provided to the student.
  • After the program start date, and after more than 10%, but before 30% of instruction hours, have been provided.
Institution may retain up to 50% of tuition.
Institution must refund fees paid for course materials if not provided to the student.
Student does not attend program – “no-show” (applies to all students except those enrolled in a program delivered solely by distance education):
  • Student does not attend the first 30% of the program.
Institution may retain up to 50% of the tuition. Institution must refund fees paid for course materials if not provided to the student.

Institution must pay the tuition or fee refund within 30 days after receiving notice of withdrawal or refusal of study permit; providing a notice of dismissal, or the date on which the first 30% of the hours of instruction are provided (no-show).

Should the student disagree with the process followed, please refer to North-South College of Business and Technology’s Dispute Resolution Policy.

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